PHONE ORDERS:

Our Souls are happy to take your order over the phone for curbside pickup. Orders placed before 3 pm will be ready for collection within the same day. Orders placed after 3 pm might not be ready until the following day. You will receive an email or call when your order is ready for pickup. Please visit our Phone Orders page for store contact information.

CLICK & COLLECT:

Observing safety precautions in our labs, we are pleased to offer in-store pickup at select locations for clients purchasing online.

Add your chosen creations to your cart and proceed with checkout. Enter your shipping details for us to determine the lab nearest you. Under Shipment Method Carriers, select your preferred pick-up location.

Note: Pick-up Locations may not appear if a creation is not available in labs, or service is unavailable for your country.

Alternatively, our Souls are happy to take your order over the phone for curbside pickup.

LE LABO MELBOURNE - FITZROY
183 Gertrude Street
Melbourne, Fitzroy VIC 3065, Australia
lelabomelbourne@lelabofragrances.com
ph: + 61 394 171 522

LE LABO SYDNEY - BONDI
68 Gould Street
Sydney, NSW 2026, Australia
lelabobondi@lelabofragrances.com
ph: +61 2 9130 4153

Shortly after placing your order, you'll receive an order confirmation email that details your creations, pickup information, and payment methods. However, this does not mean your order is ready to be picked up.

You'll receive a separate pickup notification email when your order is ready for pickup. Please wait for this notification before heading to the lab to ensure your creations are ready to be picked up.

Please bring your pickup notification email (print out or show on your mobile device).

We try to reduce such scenarios, but sometimes creations are sold out quickly! If we can't fulfill your order, you will receive an email notification informing you of the change to your order.